Shipping Policy

At MythJackets, we are committed to delivering premium-quality jackets safely and efficiently to customers around the world. We work with trusted international shipping partners to ensure your order reaches you as quickly and securely as possible.

Order Processing

Once your order is successfully placed, it will go through verification, quality inspection, and preparation before shipment.

• Processing time: 3–5 business days
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During peak seasons, product launches, or promotional events, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Time

Estimated delivery times vary depending on your location:

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, local holidays, or other circumstances beyond our control.

Processing time and shipping time are separate. The estimated delivery period begins after your order has been processed and dispatched.

Shipping Carriers

We partner with reliable international courier services, including but not limited to:

• DHL
• FedEx
• UPS
• USPS
• Local postal and courier partners

The shipping carrier used for your order will depend on your destination, product availability, and the fastest suitable delivery option.

Order Tracking

As soon as your order is dispatched, you will receive an email containing your tracking number and tracking link.

You can use this information to monitor your shipment until it arrives at your delivery address. Tracking information may take a short time to update after dispatch.

If you do not receive your tracking information after your order has been processed, please contact us at mythjackets@gmail.com.

Shipping Address

Please ensure that your shipping information is complete and accurate before placing your order.

Your shipping address should include:

• Full name
• Complete street address
• City
• State or province
• Postal or ZIP code
• Country
• Valid phone number
• Valid email address

MythJackets is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

We do not ship to P.O. Boxes or APO/FPO military addresses.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country’s customs authorities.

These charges are not included in the product price or shipping fee and are the sole responsibility of the customer.

We recommend checking your local customs regulations before placing an order. MythJackets cannot control customs charges or predict the amount that may be applied.

Delayed Shipments

While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our control, including:

• Customs inspections
• Severe weather conditions
• High shipping volumes
• Carrier or transportation delays
• Public holidays
• Natural disasters or other unexpected events

If your package appears to be delayed beyond the estimated delivery timeframe, please contact our support team, and we will assist you in tracking your shipment.

Lost or Missing Packages

If your tracking information shows that your package has not arrived or appears to be lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and, where appropriate, provide a replacement or another suitable resolution.

Please note that carrier investigations may require additional time to complete.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery.

Please include:

• Your order number
• A clear description of the issue
• Clear photographs of the product
• Clear photographs of the packaging and shipping label

This information helps us review and resolve your issue as quickly as possible.

Delivery Responsibility

Once a package has been marked as delivered by the shipping carrier, MythJackets cannot be held responsible for packages lost or stolen from unsafe or unattended delivery locations.

If you believe you may not be available to receive your package, we recommend arranging delivery to a secure address or requesting signature confirmation where available.